Terms of service

This website is operated by Woodrooted. Throughout the site, the terms “we”, “us”, and “our” refer to Woodrooted. Woodrooted offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorized purpose or violate any laws.

Any violation of these Terms will result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card data) may be transferred unencrypted over various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.

Content is provided for general information only and should not be relied upon without independent verification.

We reserve the right to modify site content at any time.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We may modify or discontinue services at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.

Returns and exchanges are governed by our Refund Policy.

We make every effort to display products accurately but cannot guarantee screen color accuracy.

We reserve the right to limit or discontinue products.

We do not guarantee that products will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders.

You agree to provide accurate and up-to-date account and billing information.

We may contact you regarding order changes.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of optional tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content.

Please review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

You grant us the right to use any comments or feedback submitted.

We are not obligated to maintain confidentiality or compensation.

You are responsible for your submitted content.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors and cancel orders if necessary.

We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for:

  • Illegal purposes

  • Violating laws

  • Infringing intellectual property

  • Harassment or discrimination

  • Spreading malware

  • Misleading activities

Violations may result in termination.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Service is provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free service.

Woodrooted shall not be liable for any indirect, incidental, or consequential damages.

Liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Woodrooted from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain effective until terminated.

We may terminate access without notice for violations.

Obligations prior to termination survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Woodrooted.

They supersede all prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Vietnam.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

For any questions or assistance, please reach out to our customer support team at supportdn@woodrooted.com. We typically respond within 1-2 business days.

We are online: 24/7

Company Name: ETCraftwood LLC

Email: supportdn@woodrooted.com

Address: 8 The Green ste b, Dover Delaware 19901, United States